BJ Casino's Privacy Policy

BJ Casino ("we", "us", "the Platform") treats your privacy as its highest priority. This Privacy Policy applies to the bjcasino.app website and its associated mobile applications. The practices described here are aligned with international data protection laws and GDPR guidelines.

This Privacy Policy is designed to clearly explain what information we collect, why we collect it, how we use it, and how you can maintain control over your own data. bj casino never sells your personal information to third parties.

This policy is updated regularly. For any significant changes, we will notify you in advance at your registered email address. Continued use of the site will be considered acceptance of the updated policy.

BJ Casino collects information in several ways. Below is a detailed list of the data we collect:

Directly Provided Information (at registration)

Automatically Collected Information

• Device Information: Browser type, operating system, screen resolution.
• Network Information: IP address, internet service provider name.
• Usage Logs: Time of site visit, pages viewed, and duration of each session.
• Gaming Activity: Betting history, win/loss records, and favorite games.
• Cookies & Tracking Tokens: Used for session management and experience improvement.

BJ Casino uses your information only for the specific purposes listed below. Your data is never used beyond these stated purposes:

• Account Management: To confirm registration, login, and profile updates.
• Identity Verification: To complete the KYC process and prevent money laundering.
• Financial Transactions: To process deposits and withdrawals and maintain transaction history.
• Customer Support: To address your complaints and queries accurately.
• Security Monitoring: To detect fraud, multiple accounts, and misconduct.
• Personalized Experience: To show you promotions and offers tailored to your preferences.
• Legal Obligations: To provide information required to meet the demands of regulatory authorities.
• Platform Development: To analyze user experience and improve the quality of our services.

BJ Casino may share your information in limited circumstances and only with trusted partners. Those circumstances are clearly outlined below:

Your information is shared when:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information necessary to complete transactions.
• KYC Verification Service: Licensed third-party verification providers for identity confirmation.
• Legal Authorities: Upon a valid court order or lawful demand from a regulatory authority.
• Business Transfers: In the event of a company merger or acquisition, though this policy will remain in effect.

Information is not shared:

• With advertising companies or data brokers.
• With social media platforms.
• For any commercial purpose without your consent.
• With foreign government agencies, unless required by international legal obligations.

BJ Casino uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Types of Cookies We Use:

• Essential Cookies: Required to keep the site running properly and maintain login sessions. These cannot be disabled.
• Functional Cookies: Remembers your language preference, layout settings, and other personalized configurations.
• Analytics Cookies: Used to understand how many users are visiting which pages, without collecting any personal information.
• Security Cookies: Used for fraud detection and bot identification.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain site functionality.

Bj casino does not retain your information longer than necessary. The retention periods for different types of data are outlined below:

Once the designated retention period expires, your information will be securely deleted or anonymized.

You have clear rights over your data at BJ Casino. Under international privacy law, you may exercise the following rights:

BJ Casino uses industry-leading technology to protect your information. Our security framework is multi-layered:

• 256-bit SSL/TLS Encryption: All communication between you and our servers is encrypted.
• Two-Factor Authentication (2FA): OTP verification is required at login and during withdrawals.
• Firewall & Intrusion Detection: Round-the-clock cyber threat monitoring system.
• Data Anonymization: Personally identifiable information is removed from data used for analytics.
• Regular Security Audits: Periodic audits conducted by third-party security specialists.
• Staff Training: All staff receive regular training on data protection.
• Encrypted Database: All stored data is kept in encrypted form.

Please keep in mind — no method of transmission over the internet is 100% secure. Use a strong password to protect your account and never share it with anyone.

BJ Casino is strictly prohibited for anyone under the age of 18. We do not collect personal information from minors under any circumstances.

• Date of birth is verified at registration and accounts cannot be created by anyone under the age of 18.
• In suspicious cases, additional age verification documents may be requested.
• If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

For any privacy-related questions, concerns, or complaints, please contact our dedicated Privacy Team:

• Email: support@bjcasino.app
• Response Time: Typically within 24–48 hours
• Live Chat: Available 24/7

We are committed to providing a written response within 30 days of receiving your complaint. In the event of a serious data breach, we will notify you within 72 hours.